Last Updated: 25 Nov 2025
Welcome to GlobalMedPool (“we,” “us,” “our,” or “the Platform”).
GlobalMedPool is an international medical tourism platform operated by Wenzhou Shibo Business Management Co., Ltd., a government-registered company based in Wenzhou, China. By accessing or using GlobalMedPool, you agree to comply with and be bound by the following Terms and Conditions.
Please read these Terms carefully before using our website and services. If you do not agree, please discontinue use immediately.
- Acceptance of Terms
By accessing, browsing, or using the GlobalMedPool website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy.
- About GlobalMedPool
GlobalMedPool connects international patients with China’s accredited medical institutions.
We act as an information and facilitation platform and do not provide medical services directly. All medical treatments, consultations, and procedures are provided solely by licensed hospitals, clinics, or doctors in China.
- Eligibility
You must be:
- At least 18 years old, or legally able to enter binding agreements.
- Using our platform in compliance with applicable laws of your country.
If you use GlobalMedPool on behalf of another person, you represent that you are authorized to do so.
- Services Provided
GlobalMedPool offers:
- Information on medical institutions in China
- Appointment coordination support
- Translation and communication assistance
- Travel and logistics facilitation
- Post-consultation follow-up support
We do not guarantee:
- Treatment outcomes
- Medical decisions made by healthcare providers
- Availability of specific doctors or procedures
All medical decisions rest solely with the healthcare institution.
- No Medical Advice
The content on GlobalMedPool is for information purposes only.
It should not be considered:
- Medical advice
- Diagnosis
- Treatment recommendation
Always consult qualified medical professionals before making healthcare decisions.
- User Responsibilities
By using our platform, you agree to:
- Provide accurate and truthful personal and medical information
- Use the platform only for lawful purposes
- Not impersonate others or provide false documents
- Not use the website for harmful, fraudulent, or disruptive activities
- Booking, Payments & Fees
GlobalMedPool may charge service, consultation, or coordination fees.
You agree that:
- Fees are non-refundable unless stated otherwise
- Medical institutions may have separate charges
- All payments must be made through approved payment methods
We are not responsible for financial disputes between users and hospitals.
- Third-Party Medical Providers
GlobalMedPool collaborates with external hospitals, clinics, and service providers.
We do not control or guarantee:
- Licensure and qualifications of providers
- Quality or success of treatment
- Availability of services
- Prices set by providers
Your relationship with third-party providers is separate and governed by their own terms.
- Travel, Visa & Accommodation
GlobalMedPool may provide assistance, but is not responsible for:
- Visa approval or immigration issues
- Flight cancellations or delays
- Hotel bookings not made through our platform
- Travel risks, losses, or damages
- Limitation of Liability
To the fullest extent permitted by law, GlobalMedPool and Wenzhou Shibo Business Management Co., Ltd. are not liable for:
- Any medical complications, injuries, or side effects
- Delays, cancellations, or errors caused by third parties
- Loss of data, profits, or business
- Website downtime or technical issues
- Misinterpretation of medical information
Your use of the platform is at your own risk.
- Disclaimer of Warranties
GlobalMedPool provides the website and services “as is” and “as available”, without:
- Warranties of accuracy
- Warranties regarding medical results
- Guarantees of uninterrupted service
- Intellectual Property
All logos, trademarks, content, text, graphics, and materials on the platform are the property of Wenzhou Shibo Business Management Co., Ltd. or licensed to us.
You may not copy, reproduce, modify, or distribute our content without written permission.
- Privacy & Data Protection
Your use of GlobalMedPool is subject to our Privacy Policy, which outlines how we collect, store, use, and protect your personal information.
By using our services, you consent to these practices.
- User-Generated Content
If you submit documents, medical reports, reviews, or messages:
- You are responsible for their accuracy
- You grant us permission to use them for service coordination
- You must not upload illegal or harmful content
- Termination
We may suspend or terminate your access to the platform if:
- You violate these Terms
- You provide false information
- You engage in harmful activities
- We are required by law or regulation
- Modifications to Terms
GlobalMedPool reserves the right to update or modify these Terms at any time.
Changes become effective once posted on the website.
Continued use signifies acceptance of updated terms.
- Governing Law & Jurisdiction
These Terms are governed by the laws of the People’s Republic of China.
Any disputes shall be resolved through negotiation, and if unresolved, through courts located in Wenzhou, Zhejiang Province, China.
- Contact Information
For questions regarding these Terms, please contact:
Wenzhou Shibo Business Management Co., Ltd.
Chenmuqiao Street No.666, Ouhai, Wenzhou, Zhejiang, China
Email: info@globalmedpool.com
Phone: +86 18357823575